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Five case notes published today concern complaints about children in care, and how these were resolved.
One of the purposes of the Official Information Act (OIA) is to make official information increasingly available to the NZ public.
The Chief Ombudsman has published a new guide on how to deal with OIA requests for the names and contact details of public sector employees.
This guide answers questions from agencies and requesters about dealing with official information requests during the COVID-19 emergency. It:
The Chief Ombudsman has provided agencies responsible for places of detention with a set of principles to guide them during the COVID-19 pandemic.
OPCAT inspections and visits during COVID-19 pandemic – update and Statement of Principles
We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.
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