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The Chief Ombudsman says overall prisons are taking positive steps to keep coronavirus out but this has come at the expense of some prisoners’ rights.
The Chief Ombudsman is to begin inspections of COVID-19 isolation and quarantine facilities set up for people arriving from overseas.
Five case notes published today concern complaints about children in care, and how these were resolved.
The Chief Ombudsman says his inspections of mental health facilities during the lockdown shows a good balance is possible between protecting people from COVID 19 and preserving human rights.
One of the purposes of the Official Information Act (OIA) is to make official information increasingly available to the NZ public.
One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.
Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.
We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.
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