how our Office responded to lockdown
COVID-19 inspections of prisons and care homes
complaints resolution—avoiding a backlog
Chief Ombudsman’s term renewed.
The Independent Monitoring Mechanism (IMM) is made up of the Disabled People’s Organisations’ Coalition, the Human Rights Commission and the Ombudsman.
The Chief Ombudsman joins his international counterparts in their call for documentation, preservation and access to information as governments, businesses and citizens deal with the COVID-19 pandemic.
One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.
Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.