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See the latest news and announcements.

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  • New case note—information about COVID-19 clusters

    News article
    Issue date:

    The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.

  • Mental health units not to be used for long term accommodation, says Ombudsman

    Media release
    Issue date:

    The Chief Ombudsman today released a report identifying another mental health unit in the Auckland region in which people are staying longer than clinically needed.

  • New guidance—the OIA’s confidentiality withholding ground

    News article
    Issue date:

    The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • New privacy guide and case notes

    News article
    Issue date:

    The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • Chief Ombudsman welcomes Protected Disclosure Act review

    Media release
    Issue date:

    The Chief Ombudsman Peter Boshier has welcomed today’s announcement by the Minister of State Services Chris Hipkins that the Government intends to begin strengthening the Protected Disclosures Act to provide better protection for whistle blowers.

  • Integrity doesn’t stop at the border

    News article
    Issue date:
    A Memorandum of Understanding signed this week sets out how the New Zealand and Thai Ombudsmen will work together for good governance, integrity and human rights across the Asia and Pacific regions.
  • Chief Ombudsman releases new case note on chief executive remuneration

    News article
    Issue date:

    The Chief Ombudsman has published a new summary of his investigation into the State Services Commission (SSC)’s decision to withhold information about public service chief executive remuneration.

  • Right to know essential to democracy in a digital world

    Media release
    Issue date:
    Information Access Commissioners and Ombudsmen from across Australia and New Zealand are urging government agencies to do more to make information available for the benefit of citizens.
  • International Right To Know Day coming up on 28 September

    News article
    Issue date:

    Information Access Commissioners and Ombudsmen from across Australia and New Zealand are urging government agencies to do more to make information available for the benefit of citizens.

  • Inspection finds Tongariro Prison ‘safe, well managed’

    Media release
    Issue date:
    Inspection finds Tongariro Prison ‘safe, well managed’

    12 September 2019

    An unannounced inspection at Tongariro Prison has found a safe and well-managed prison, with a clear sense of purpose and striving for continuous improvement.

  • Ombudsman Quarterly Review - Winter 2019

    News article
    Issue date:

    Our newest OQR is out. In this issue:

  • Latest OIA, and first set of LGOIMA data, released by the Ombudsman

    Media release
    Issue date:
    The Chief Ombudsman Peter Boshier has released his latest OIA data, and, for the first time, the equivalent data for the LGOIMA.
  • New complaints handling research announced

    News article
    Issue date:

    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Hawke’s Bay prisoners’ conditions and treatment improving

    Media release
    Issue date:
    The Chief Ombudsman Peter Boshier says Hawke’s Bay Regional Prison has made significant progress towards improving prisoners’ safety but has been slow to improve conditions for remand and at risk prisoners.