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Rongo kōrero

See the latest news and announcements.

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  • New case note—information about COVID-19 clusters

    News article
    Issue date:

    The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.

  • Mental health units not to be used for long term accommodation, says Ombudsman

    Media release
    Issue date:

    The Chief Ombudsman today released a report identifying another mental health unit in the Auckland region in which people are staying longer than clinically needed.

  • New guidance—the OIA’s confidentiality withholding ground

    News article
    Issue date:

    The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • New privacy guide and case notes

    News article
    Issue date:

    The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • Ombudsman finds significant gaps in MoH data

    Media release
    Issue date:

    The Chief Ombudsman has identified significant gaps in the Ministry of Health’s collection and use of information about the deaths of people with intellectual disabilities receiving full-time residential support.

  • Disability rights report highlights systemic inequities and opportunities for real change

    Media release
    Issue date:

    A report released today by the New Zealand Independent Monitoring Mechanism (IMM) highlights the need for decisive government action, including stronger laws to protect the rights of disabled people.

  • OIA calculator back online

    News article
    Issue date:

    The OIA calculator is back online.

    Thank you for your patience while we addressed the issues in the previous version.

    OIA calculator

  • New complaints handling research announced

    News article
    Issue date:

    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Hawke’s Bay prisoners’ conditions and treatment improving

    Media release
    Issue date:
    The Chief Ombudsman Peter Boshier says Hawke’s Bay Regional Prison has made significant progress towards improving prisoners’ safety but has been slow to improve conditions for remand and at risk prisoners.
  • Awareness of whistleblowing legislation alarmingly low

    News article
    Issue date:

    Public awareness of the Protected Disclosures Act (PDA) is very low, according to research undertaken on behalf of the Ombudsman.

  • New guides – Commercial withholding grounds and consulting third parties

    News article
    Issue date:

    The Chief Ombudsman has published a new tranche of guidance on the OIA. There are two new guides on the commercial and negotiations withholding grounds and one guide on how the OIA applies to information about public tender processes.

  • Chief Ombudsman welcomes new Oranga Tamariki role

    News article
    Issue date:

    Chief Ombudsman Peter Boshier is welcoming the opportunity to make a positive impact on the lives of children and young people within the state care and youth justice system.