A new case note illustrates the impact that the Intake and Early Assistance Team can have. This team is the first point of contact for people seeking the Ombudsman’s help.
A case note released today looks into a complaint about Child, Youth and Family, which became Oranga Tamariki – Ministry for Children, removing a five-day-old child from their autistic mother.
By law, when you ask an agency for official information they have to respond to your request as soon as reasonably practicable and no later than 20 working days after they got it.