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See the latest news and announcements.

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  • New LGOIMA calculator launched

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    Today the Chief Ombudsman has launched an online calculator that will make it easier for you, and local government agencies, to estimate the maximum timeframe for responding to an official information request.

  • Statement from Chief Ombudsman regarding MIQ complaints

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    Issue date:

    Chief Ombudsman Peter Boshier has issued the following statement on his consideration of complaints about the managed isolation and allocation system and border-related issues.

  • New case note—confidential advice tendered by Police

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    Issue date:

    The Chief Ombudsman has issued a new case note that further illustrates his approach to section 9(2)(f)(iv) of the OIA when coalition negotiations are in train.

  • New guide—The OIA and the Inquiries Act 2013

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    Issue date:

    The Inquiries Act 2013 provided a new framework for the conduct of public and government inquiries into matters of public importance.

    But there has been some uncertainty about how it interacts with the Official Information Act (OIA).

  • Case note on treatment of disabled mother and removal of newborn child

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    Issue date:

    A case note released today looks into a complaint about Child, Youth and Family, which became Oranga Tamariki – Ministry for Children, removing a five-day-old child from their autistic mother.

  • Invitation: disabled people's experiences during COVID-19

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    The Independent Monitoring Mechanism (IMM) is writing a report about disabled people’s experiences during the COVID-19 emergency.  

  • First children in care case notes published

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    Five case notes published today concern complaints about children in care, and how these were resolved. 

  • New guide on proactive release

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    Issue date:

    One of the purposes of the Official Information Act (OIA) is to make official information increasingly available to the NZ public.

  • Chief Ombudsman’s statement on official information response times during the COVID-19 emergency

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    Issue date:

    Chief Ombudsman Peter Boshier is urging both agencies and people requesting official information to act fairly, reasonably and with understanding during the course of the Coronavirus emergency.

  • Chief Ombudsman is continuing to accept complaints

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    Issue date:

    The Chief Ombudsman Peter Boshier has responded to the Government’s decision to raise the COVID-19 Alert Level to 4 by closing his offices in Auckland, Wellington and Christchurch.

  • OIA and LGOIMA requests over the holidays

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    Issue date:
    By law, when you ask an agency for official information they have to respond to your request as soon as reasonably practicable and no later than 20 working days after they got it.
  • New complaints handling research announced

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    Issue date:

    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.