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Rongo kōrero

See the latest news and announcements.

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  • New case note: WorkSafe’s decision not to formally investigate an incident

    News article
    Issue date:

    The complainant was injured at a mine site on 11 April 2018 while doing a demolition job for a mining company. The company notified WorkSafe and advised that the complainant suffered a minor soft tissue injury.

  • Minister for Courts found to have acted contrary to law over OIA request

    News article
    Issue date:

    Failure by the Minister for Courts to make and communicate his decision on a request for official information within extended time limit — Ombudsman investigation found a failure to meet statutory obligations imposed by the OIA —appeared contrary to law

  • Waka Kotahi waives toll fee after evidence of vehicle sale

    News article
    Issue date:

    A woman who sold her car and left New Zealand in December 2019 found herself at the receiving end of correspondence from a debt collection agency for unpaid toll fees.

  • New case note—information about COVID-19 clusters

    News article
    Issue date:

    The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.

  • New guidance—the OIA’s confidentiality withholding ground

    News article
    Issue date:

    The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • New privacy guide and case notes

    News article
    Issue date:

    The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • New guide—The OIA and the Inquiries Act 2013

    News article
    Issue date:

    The Inquiries Act 2013 provided a new framework for the conduct of public and government inquiries into matters of public importance.

    But there has been some uncertainty about how it interacts with the Official Information Act (OIA).

  • Case note on treatment of disabled mother and removal of newborn child

    News article
    Issue date:

    A case note released today looks into a complaint about Child, Youth and Family, which became Oranga Tamariki – Ministry for Children, removing a five-day-old child from their autistic mother.

  • Invitation: disabled people's experiences during COVID-19

    News article
    Issue date:

    The Independent Monitoring Mechanism (IMM) is writing a report about disabled people’s experiences during the COVID-19 emergency.  

  • OIA calculator back online

    News article
    Issue date:

    The OIA calculator is back online.

    Thank you for your patience while we addressed the issues in the previous version.

    OIA calculator

  • OPCAT aged care inspections programme information published

    News article
    Issue date:

    One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.

  • 2018/2019 Annual Report released

    News article
    Issue date:

    Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.

  • New complaints handling research announced

    News article
    Issue date:

    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.