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The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.
The Chief Ombudsman today released a report identifying another mental health unit in the Auckland region in which people are staying longer than clinically needed.
By law, when you ask an agency for official information, they have to respond to your request as soon as reasonably practicable - and no later than 20 working days after they receive it.
The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.
The OIA says that information must be made available unless there is a good reason not to.
The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.
The Chief Ombudsman has re-set his monitoring programme for prisons and mental health facilities, with targeted inspections starting next week.
The Chief Ombudsman has published a new guide on how to deal with OIA requests for the names and contact details of public sector employees.
Chief Ombudsman Peter Boshier is to begin a series of targeted inspections this week to provide an independent assessment of how secure aged care facilities are responding to COVID-19.
This guide answers questions from agencies and requesters about dealing with official information requests during the COVID-19 emergency. It:
The Chief Ombudsman has provided agencies responsible for places of detention with a set of principles to guide them during the COVID-19 pandemic.
OPCAT inspections and visits during COVID-19 pandemic – update and Statement of Principles
Chief Ombudsman Peter Boshier says all New Zealanders have the right to be treated fairly during the COVID-19 emergency including those under lock and key.
Information Access Commissioners and Ombudsmen from across Australia and New Zealand are urging government agencies to do more to make information available for the benefit of citizens.
12 September 2019
An unannounced inspection at Tongariro Prison has found a safe and well-managed prison, with a clear sense of purpose and striving for continuous improvement.
Our newest OQR is out. In this issue:
We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.
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