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See the latest news and announcements.

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  • Police delay in responding to OIA request

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    Police failed to advise a requester of its decision on an Official Information Act (OIA) request as early as it could have because of its practice of advising the Police Minister three working days in advance of decisions on certain requests.

  • Ministry of Health entitled to withhold information under OIA

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    Chief Ombudsman Peter Boshier has formed an opinion that the public interest did not outweigh reasons to withhold information requested under the Official Information Act from the Ministry of Health about the COVID-19 vaccination programme.

  • Chief Ombudsman Māori panel's inaugural report

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    The Chief Ombudsman’s Māori panel – Pūhara Mana Tangata – has published a report of its first two years in operation.

  • New case note: Requests for information deemed vexatious

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    The Chief Ombudsman has published a case note on an investigation following a complaint by a requester about a number of refusals by Inland Revenue to provide information.

  • First children in care case notes published

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    Five case notes published today concern complaints about children in care, and how these were resolved. 

  • New guide on proactive release

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    One of the purposes of the Official Information Act (OIA) is to make official information increasingly available to the NZ public.

  • OPCAT aged care inspections programme information published

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    One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.

  • 2018/2019 Annual Report released

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    Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.

  • Strategic intentions for 2019-23 released

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    The Chief Ombudsman's Strategic Intentions document for 2019-23 has now been released.
  • Chief Ombudsman’s submission on OIA consultation

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    In March, the Ministry of Justice announced a public consultation on matters relating to the Official Information Act.
  • Follow up inspection finds improvements at Otago Corrections Facility

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    The Chief Ombudsman, Peter Boshier has released his report of a follow up inspection of Otago Corrections Facility (OCF).
  • New guide – The OIA and parliamentary privilege

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    The Chief Ombudsman has published a new guide in response to questions about the impact of the Parliamentary Privilege Act (PPA) on the OIA.

  • New complaints handling research announced

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    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.