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Five case notes published today concern complaints about children in care, and how these were resolved.
One of the purposes of the Official Information Act (OIA) is to make official information increasingly available to the NZ public.
We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.
Public awareness of the Protected Disclosures Act (PDA) is very low, according to research undertaken on behalf of the Ombudsman.
The Chief Ombudsman has published a new tranche of guidance on the OIA. There are two new guides on the commercial and negotiations withholding grounds and one guide on how the OIA applies to information about public tender processes.
Chief Ombudsman Peter Boshier is welcoming the opportunity to make a positive impact on the lives of children and young people within the state care and youth justice system.
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