News

Rongo kōrero

See the latest news and announcements. 

  • OIA and LGOIMA requests over the holidays

    News article
    Issue date:
    By law, when you ask an agency for official information they have to respond to your request as soon as reasonably practicable and no later than 20 working days after they got it.
  • OPCAT aged care inspections programme information published

    News article
    Issue date:

    One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.

  • 2018/2019 Annual Report released

    News article
    Issue date:

    Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.

  • International Right To Know Day coming up on 28 September

    News article
    Issue date:

    Information Access Commissioners and Ombudsmen from across Australia and New Zealand are urging government agencies to do more to make information available for the benefit of citizens.

  • Ombudsman Quarterly Review - Winter 2019

    News article
    Issue date:

    Our newest OQR is out. In this issue:

  • New complaints handling research announced

    News article
    Issue date:

    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Awareness of whistleblowing legislation alarmingly low

    News article
    Issue date:

    Public awareness of the Protected Disclosures Act (PDA) is very low, according to research undertaken on behalf of the Ombudsman.

  • New guides – Commercial withholding grounds and consulting third parties

    News article
    Issue date:

    The Chief Ombudsman has published a new tranche of guidance on the OIA. There are two new guides on the commercial and negotiations withholding grounds and one guide on how the OIA applies to information about public tender processes.

  • Chief Ombudsman welcomes new Oranga Tamariki role

    News article
    Issue date:

    Chief Ombudsman Peter Boshier is welcoming the opportunity to make a positive impact on the lives of children and young people within the state care and youth justice system.