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A new case note illustrates the impact that the Intake and Early Assistance Team can have. This team is the first point of contact for people seeking the Ombudsman’s help.
New Australian research has been released into how public organisations manage complaints.
Our latest OQR is out.
In this issue:
Our latest OQR is out. In this issue:
The Independent Monitoring Mechanism (IMM) is made up of the Disabled People’s Organisations’ Coalition, the Human Rights Commission and the Ombudsman.
Some interesting OIA issues are covered in new case notes published by the Chief Ombudsman today.
Parliament has agreed to extend Peter Boshier’s appointment as Chief Ombudsman for another five years.
In the Chamber, the Leader of the House, Chris Hipkins highlighted Mr Boshier’s efforts to resolve complaints in a timely way.
The Chief Ombudsman joins his international counterparts in their call for documentation, preservation and access to information as governments, businesses and citizens deal with the COVID-19 pandemic.
The OIA calculator is back online.
Thank you for your patience while we addressed the issues in the previous version.
We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.
Changes to the Local Government Official Information and Meetings Act 1987 (LGOIMA) which came into effect on 21 March 2019 will affect ‘working day’ calculations for LGOIMA.
Last Friday’s attacks in Christchurch have shaken us all to the core.
To the people of Christchurch and to all those who have lost loved ones, my thoughts are with you. Kia kaha.
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