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Rongo kōrero

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  • OIA and LGOIMA requests over the holidays

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    Issue date:
    By law, when you ask an agency for official information they have to respond to your request as soon as reasonably practicable and no later than 20 working days after they got it.
  • New complaints handling research announced

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    Issue date:

    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.