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  • Ombudsman releases access to government information survey

    Media release
    Issue date:

    The Chief Ombudsman Peter Boshier says too many New Zealanders are still unaware of their rights to request information from Ministers, government agencies, and councils despite a growing thirst for information by the public.

  • New case note - early assistance in name change case

    News article
    Issue date:

    A new case note illustrates the impact that the Intake and Early Assistance Team can have. This team is the first point of contact for people seeking the Ombudsman’s help.

  • Latest OIA, LGOIMA data released

    Media release
    Issue date:

    Chief Ombudsman Peter Boshier has released the latest Official Information Act (OIA) and Local Government Official Information and Meetings Act (LGOIMA) data[1].

  • Well-managed complaints increase customer trust: Australian research

    News article
    Issue date:

    New Australian research has been released into how public organisations manage complaints.

  • Ombudsman Quarterly Review Winter 2020

    News article
    Issue date:

    Our latest OQR is out.

    In this issue:

  • Free and frank advice and the Official Information Act

    News article
    Issue date:
    How do we strike the right balance between enabling confidential consideration of free and frank advice, and enabling the public to access official information to support open government? Chief Ombudsman Peter Boshier discusses in a new Victoria University Policy Quarterly article.