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See the latest news and announcements.

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  • OIA and LGOIMA requests over the holidays

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    By law, when you ask an agency for official information they have to respond to your request as soon as reasonably practicable and no later than 20 working days after they got it.
  • OPCAT aged care inspections programme information published

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    One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.

  • 2018/2019 Annual Report released

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    Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.

  • International Right To Know Day coming up on 28 September

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    Information Access Commissioners and Ombudsmen from across Australia and New Zealand are urging government agencies to do more to make information available for the benefit of citizens.

  • Ombudsman Quarterly Review - Winter 2019

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    Our newest OQR is out. In this issue:

  • Thanks to those helping make disability rights real

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    With our Independent Monitoring Mechanism partners, we have just finished gathering your input on the state of disability rights in Aotearoa New Zealand.
  • New whistleblowing guide for agencies and submission on Protected Disclosures Act consultation

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    Today the Chief Ombudsman published a new guide for agencies on whistleblowing and his submission to the State Services Commission consultation on the Protected Disclosures Act (PDA).
  • New Opinion published

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    The Chief Ombudsman Peter Boshier has published his findings on a case referred to during parliamentary question time last week.
  • Your OIA rights and responsibilities – now and in the future

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    On 13 July, Chief Ombudsman Peter Boshier addressed around 800 delegates at the New Zealand School Trustees Association’s annual conference.
  • New complaints handling research announced

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    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Free and frank advice and the Official Information Act

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    How do we strike the right balance between enabling confidential consideration of free and frank advice, and enabling the public to access official information to support open government? Chief Ombudsman Peter Boshier discusses in a new Victoria University Policy Quarterly article.