News

The complainant was injured at a mine site on 11 April 2018 while doing a demolition job for a mining company. The company notified WorkSafe and advised that the complainant suffered a minor soft tissue injury.

Failure by the Minister for Courts to make and communicate his decision on a request for official information within extended time limit — Ombudsman investigation found a failure to meet statutory obligations imposed by the OIA —appeared contrary to law

A woman who sold her car and left New Zealand in December 2019 found herself at the receiving end of correspondence from a debt collection agency for unpaid toll fees.

Our latest OQR is out. In this issue:

The Independent Monitoring Mechanism (IMM) is made up of the Disabled People’s Organisations’ Coalition, the Human Rights Commission and the Ombudsman.

Some interesting OIA issues are covered in new case notes published by the Chief Ombudsman today.

Parliament has agreed to extend Peter Boshier’s appointment  as Chief Ombudsman for another five years.

In the Chamber, the Leader of the House, Chris Hipkins highlighted Mr Boshier’s efforts to resolve complaints in a timely way.

The Chief Ombudsman joins his international counterparts in their call for documentation, preservation and access to information as governments, businesses and citizens deal with the COVID-19 pandemic.  

The OIA calculator is back online.

Thank you for your patience while we addressed the issues in the previous version.

OIA calculator

We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.