News

Rongo kōrero

See the latest news and announcements. 

  • New complaints handling research announced

    News article
    Issue date:

    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Hawke’s Bay prisoners’ conditions and treatment improving

    Media release
    Issue date:
    The Chief Ombudsman Peter Boshier says Hawke’s Bay Regional Prison has made significant progress towards improving prisoners’ safety but has been slow to improve conditions for remand and at risk prisoners.
  • Chief Ombudsman releases opinion on Auckland Council complaint

    Media release
    Issue date:
    Chief Ombudsman Peter Boshier has asked Auckland Council to apologise to Radio New Zealand over the way the Council dealt with a request for official information.
  • Chief Ombudsman welcomes Christchurch City Council information release

    Media release
    Issue date:
    Chief Ombudsman Peter Boshier has welcomed today’s decision by the Christchurch City Council to release the information regarding the cost of the digital touch-wall in its new library.
  • Free and frank advice and the Official Information Act

    News article
    Issue date:
    How do we strike the right balance between enabling confidential consideration of free and frank advice, and enabling the public to access official information to support open government? Chief Ombudsman Peter Boshier discusses in a new Victoria University Policy Quarterly article.