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Rongo kōrero

See the latest news and announcements.

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  • UN Resolution will strengthen work in the Pacific, Ombudsman says

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    Work to support and develop integrity institutions across the Pacific will be strengthened by a United Nations Resolution affirming the importance of the Ombudsman role, says Chief Ombudsman Peter Boshier.

  • OIA calculator back online

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    The OIA calculator is back online.

    Thank you for your patience while we addressed the issues in the previous version.

    OIA calculator

  • OIA and LGOIMA requests over the holidays

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    By law, when you ask an agency for official information they have to respond to your request as soon as reasonably practicable and no later than 20 working days after they got it.
  • Our new website is live. Find out what's changed.

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    Find out what's changed or improved on our new website.
  • International Right To Know Day coming up on 28 September

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    Information Access Commissioners and Ombudsmen from across Australia and New Zealand are urging government agencies to do more to make information available for the benefit of citizens.

  • Ombudsman Quarterly Review - Winter 2019

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    Our newest OQR is out. In this issue:

  • New complaints handling research announced

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    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Awareness of whistleblowing legislation alarmingly low

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    Public awareness of the Protected Disclosures Act (PDA) is very low, according to research undertaken on behalf of the Ombudsman.

  • New guides – Commercial withholding grounds and consulting third parties

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    The Chief Ombudsman has published a new tranche of guidance on the OIA. There are two new guides on the commercial and negotiations withholding grounds and one guide on how the OIA applies to information about public tender processes.

  • Chief Ombudsman welcomes new Oranga Tamariki role

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    Chief Ombudsman Peter Boshier is welcoming the opportunity to make a positive impact on the lives of children and young people within the state care and youth justice system.

  • Free and frank advice and the Official Information Act

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    How do we strike the right balance between enabling confidential consideration of free and frank advice, and enabling the public to access official information to support open government? Chief Ombudsman Peter Boshier discusses in a new Victoria University Policy Quarterly article.