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Rongo kōrero

See the latest news and announcements.

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  • New case note—information about COVID-19 clusters

    News article
    Issue date:

    The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.

  • Mental health units not to be used for long term accommodation, says Ombudsman

    Media release
    Issue date:

    The Chief Ombudsman today released a report identifying another mental health unit in the Auckland region in which people are staying longer than clinically needed.

  • New guidance—the OIA’s confidentiality withholding ground

    News article
    Issue date:

    The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • New privacy guide and case notes

    News article
    Issue date:

    The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • OIA calculator back online

    News article
    Issue date:

    The OIA calculator is back online.

    Thank you for your patience while we addressed the issues in the previous version.

    OIA calculator

  • New complaints handling research announced

    News article
    Issue date:

    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Hawke’s Bay prisoners’ conditions and treatment improving

    Media release
    Issue date:
    The Chief Ombudsman Peter Boshier says Hawke’s Bay Regional Prison has made significant progress towards improving prisoners’ safety but has been slow to improve conditions for remand and at risk prisoners.
  • Aircraft landing limits in Fiordland National Park

    Media release
    Issue date:
    Ombudsman Leo Donnelly today released his Final Opinion concerning aircraft landing limits for Ngapunatoru Plateau in Fiordland National Park.
  • Operation Burnham: Final Opinion released

    Media release
    Issue date:
    Chief Ombudsman Peter Boshier today released his Final Opinion on five complaints concerning the New Zealand Defence Force’s withholding of information related to Operation Burnham in Afghanistan in 2010.
  • Supporting better OIA practices

    Media release
    Issue date:
    The Chief Ombudsman has commenced four self-initiated investigations into the official information practices of the public sector.
  • New guide – Publicly available information

    News article
    Issue date:
    Read our new guide on the publicly available refusal grounds.
  • Report on follow-up inspection of Christchurch Women's Prison

    Media release
    Issue date:
    Chief Ombudsman releases OPCAT report on follow-up inspection of Christchurch Women's Prison.