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Rongo kōrero

See the latest news and announcements.

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  • Police delay in responding to OIA request

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    Issue date:

    Police failed to advise a requester of its decision on an Official Information Act (OIA) request as early as it could have because of its practice of advising the Police Minister three working days in advance of decisions on certain requests.

  • Ministry of Health entitled to withhold information under OIA

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    Chief Ombudsman Peter Boshier has formed an opinion that the public interest did not outweigh reasons to withhold information requested under the Official Information Act from the Ministry of Health about the COVID-19 vaccination programme.

  • Chief Ombudsman Māori panel's inaugural report

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    The Chief Ombudsman’s Māori panel – Pūhara Mana Tangata – has published a report of its first two years in operation.

  • New case note: Requests for information deemed vexatious

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    The Chief Ombudsman has published a case note on an investigation following a complaint by a requester about a number of refusals by Inland Revenue to provide information.

  • Ombudsman Quarterly Review Autumn 2020

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    Issue date:

    Our latest OQR is out. In this issue:

    how our Office responded to lockdown COVID-19 inspections of prisons and care homes complaints resolution—avoiding a backlog Chief Ombudsman’s term renewed.
  • Independent oversight to ensure the rights of disabled people are upheld during the COVID-19 pandemic

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    The Independent Monitoring Mechanism (IMM) is made up of the Disabled People’s Organisations’ Coalition, the Human Rights Commission and the Ombudsman.

  • New case notes released today

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    Some interesting OIA issues are covered in new case notes published by the Chief Ombudsman today.

  • Chief Ombudsman’s term extended for five years

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    Parliament has agreed to extend Peter Boshier’s appointment  as Chief Ombudsman for another five years.

    In the Chamber, the Leader of the House, Chris Hipkins highlighted Mr Boshier’s efforts to resolve complaints in a timely way.

  • COVID-19: The duty to document does not cease in a crisis, it becomes more essential

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    The Chief Ombudsman joins his international counterparts in their call for documentation, preservation and access to information as governments, businesses and citizens deal with the COVID-19 pandemic.  

  • OIA calculator back online

    News article
    Issue date:

    The OIA calculator is back online.

    Thank you for your patience while we addressed the issues in the previous version.

    OIA calculator

  • New complaints handling research announced

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    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • New guide – Publicly available information

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    Read our new guide on the publicly available refusal grounds.