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Rongo kōrero

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10 news items Show all

  • Chief Ombudsman’s statement on official information response times during the COVID-19 emergency

    News article
    Issue date:

    Chief Ombudsman Peter Boshier is urging both agencies and people requesting official information to act fairly, reasonably and with understanding during the course of the Coronavirus emergency.

  • Chief Ombudsman is continuing to accept complaints

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    Issue date:

    The Chief Ombudsman Peter Boshier has responded to the Government’s decision to raise the COVID-19 Alert Level to 4 by closing his offices in Auckland, Wellington and Christchurch.

  • Integrity doesn’t stop at the border

    News article
    Issue date:
    A Memorandum of Understanding signed this week sets out how the New Zealand and Thai Ombudsmen will work together for good governance, integrity and human rights across the Asia and Pacific regions.

  • Chief Ombudsman releases new case note on chief executive remuneration

    News article
    Issue date:

    The Chief Ombudsman has published a new summary of his investigation into the State Services Commission (SSC)’s decision to withhold information about public service chief executive remuneration.

  • OIA calculator back online

    News article
    Issue date:

    The OIA calculator is back online.

    Thank you for your patience while we addressed the issues in the previous version.

    OIA calculator

  • OIA and LGOIMA requests over the holidays

    News article
    Issue date:
    By law, when you ask an agency for official information they have to respond to your request as soon as reasonably practicable and no later than 20 working days after they got it.

  • New complaints handling research announced

    News article
    Issue date:

    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Changes to the LGOIMA, including ‘working day’ definition

    News article
    Issue date:

    Changes to the Local Government Official Information and Meetings Act 1987 (LGOIMA) which came into effect on 21 March 2019 will affect ‘working day’ calculations for LGOIMA.

  • Message from the Chief Ombudsman - 19 March 2019

    News article
    Issue date:

    Last Friday’s attacks in Christchurch have shaken us all to the core.

    To the people of Christchurch and to all those who have lost loved ones, my thoughts are with you. Kia kaha.

  • New guide – Publicly available information

    News article
    Issue date:
    Read our new guide on the publicly available refusal grounds.