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See the latest news and announcements.

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  • New LGOIMA calculator launched

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    Today the Chief Ombudsman has launched an online calculator that will make it easier for you, and local government agencies, to estimate the maximum timeframe for responding to an official information request.

  • Statement from Chief Ombudsman regarding MIQ complaints

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    Issue date:

    Chief Ombudsman Peter Boshier has issued the following statement on his consideration of complaints about the managed isolation and allocation system and border-related issues.

  • It’s your Right to Know

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    Issue date:

    Today is International Right to Know Day.

    As New Zealand’s Chief Ombudsman, it is one of the most significant dates in my calendar.

  • Final opinion on Taihape Area School’s complaint over its farm

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    Chief Ombudsman Peter Boshier has recommended the Ministry of Education apologise to the Taihape Area School community and board of trustees over its handling of a farm that was bought by the former Taihape College and local community.

  • New case note: WorkSafe’s decision not to formally investigate an incident

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    Issue date:

    The complainant was injured at a mine site on 11 April 2018 while doing a demolition job for a mining company. The company notified WorkSafe and advised that the complainant suffered a minor soft tissue injury.

  • Minister for Courts found to have acted contrary to law over OIA request

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    Issue date:

    Failure by the Minister for Courts to make and communicate his decision on a request for official information within extended time limit — Ombudsman investigation found a failure to meet statutory obligations imposed by the OIA —appeared contrary to law

  • Waka Kotahi waives toll fee after evidence of vehicle sale

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    Issue date:

    A woman who sold her car and left New Zealand in December 2019 found herself at the receiving end of correspondence from a debt collection agency for unpaid toll fees.

  • OPCAT aged care inspections programme information published

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    One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.

  • 2018/2019 Annual Report released

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    Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.

  • Follow up inspection finds improvements at Otago Corrections Facility

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    Issue date:
    The Chief Ombudsman, Peter Boshier has released his report of a follow up inspection of Otago Corrections Facility (OCF).
  • New guide – The OIA and parliamentary privilege

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    Issue date:

    The Chief Ombudsman has published a new guide in response to questions about the impact of the Parliamentary Privilege Act (PPA) on the OIA.

  • New complaints handling research announced

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    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Changes to the LGOIMA, including ‘working day’ definition

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    Issue date:

    Changes to the Local Government Official Information and Meetings Act 1987 (LGOIMA) which came into effect on 21 March 2019 will affect ‘working day’ calculations for LGOIMA.

  • Message from the Chief Ombudsman - 19 March 2019

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    Issue date:

    Last Friday’s attacks in Christchurch have shaken us all to the core.

    To the people of Christchurch and to all those who have lost loved ones, my thoughts are with you. Kia kaha.

  • New guide – Publicly available information

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    Issue date:
    Read our new guide on the publicly available refusal grounds.