News

The complainant was injured at a mine site on 11 April 2018 while doing a demolition job for a mining company. The company notified WorkSafe and advised that the complainant suffered a minor soft tissue injury.

Failure by the Minister for Courts to make and communicate his decision on a request for official information within extended time limit — Ombudsman investigation found a failure to meet statutory obligations imposed by the OIA —appeared contrary to law

A woman who sold her car and left New Zealand in December 2019 found herself at the receiving end of correspondence from a debt collection agency for unpaid toll fees.

The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.

The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.

The OIA says that information must be made available unless there is a good reason not to.

The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.

The OIA says that information must be made available unless there is a good reason not to.

Five case notes published today concern complaints about children in care, and how these were resolved. 

One of the purposes of the Official Information Act (OIA) is to make official information increasingly available to the NZ public.

One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.

Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.

The Chief Ombudsman has published a new guide in response to questions about the impact of the Parliamentary Privilege Act (PPA) on the OIA.

We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

Changes to the Local Government Official Information and Meetings Act 1987 (LGOIMA) which came into effect on 21 March 2019 will affect ‘working day’ calculations for LGOIMA.

Last Friday’s attacks in Christchurch have shaken us all to the core.

To the people of Christchurch and to all those who have lost loved ones, my thoughts are with you. Kia kaha.