News

Rongo kōrero

See the latest news and announcements. 

  • New case note—information about COVID-19 clusters

    News article
    Issue date:

    The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.

  • OIA and LGOIMA requests over the holidays

    News article
    Issue date:

    By law, when you ask an agency for official information, they have to respond to your request as soon as reasonably practicable - and no later than 20 working days after they receive it.

  • New guidance—the OIA’s confidentiality withholding ground

    News article
    Issue date:

    The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • New privacy guide and case notes

    News article
    Issue date:

    The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • Chief Ombudsman’s statement on official information response times during the COVID-19 emergency

    News article
    Issue date:

    Chief Ombudsman Peter Boshier is urging both agencies and people requesting official information to act fairly, reasonably and with understanding during the course of the Coronavirus emergency.

  • Chief Ombudsman is continuing to accept complaints

    News article
    Issue date:

    The Chief Ombudsman Peter Boshier has responded to the Government’s decision to raise the COVID-19 Alert Level to 4 by closing his offices in Auckland, Wellington and Christchurch.

  • OIA and LGOIMA requests over the holidays

    News article
    Issue date:
    By law, when you ask an agency for official information they have to respond to your request as soon as reasonably practicable and no later than 20 working days after they got it.
  • New complaints handling research announced

    News article
    Issue date:

    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • New guides – ‘Good government’ withholding grounds

    News article
    Issue date:
    The Chief Ombudsman has published a suite of new guides on the ‘good government’ withholding grounds under the OIA and LGOIMA.