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Rongo kōrero

See the latest news and announcements.

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  • New case note—confidential advice tendered by Police

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    Issue date:

    The Chief Ombudsman has issued a new case note that further illustrates his approach to section 9(2)(f)(iv) of the OIA when coalition negotiations are in train.

  • First children in care case notes published

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    Five case notes published today concern complaints about children in care, and how these were resolved. 

  • New guide on proactive release

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    Issue date:

    One of the purposes of the Official Information Act (OIA) is to make official information increasingly available to the NZ public.

  • OIA and LGOIMA requests over the holidays

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    By law, when you ask an agency for official information they have to respond to your request as soon as reasonably practicable and no later than 20 working days after they got it.
  • OPCAT aged care inspections programme information published

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    One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.

  • 2018/2019 Annual Report released

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    Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.

  • New complaints handling research announced

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    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • New guides – ‘Good government’ withholding grounds

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    Issue date:
    The Chief Ombudsman has published a suite of new guides on the ‘good government’ withholding grounds under the OIA and LGOIMA.