News

The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.

The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.

The OIA says that information must be made available unless there is a good reason not to.

The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.

The OIA says that information must be made available unless there is a good reason not to.

The Chief Ombudsman has published a new case note today on an OIA delay complaint.

Antarctica New Zealand responded to an OIA request well outside the extended deadline, and only after the Chief Ombudsman began an investigation.

The Chief Ombudsman has published a case note on his investigation of complaints by Stamford Plaza residents.

Five case notes published today concern complaints about children in care, and how these were resolved. 

One of the purposes of the Official Information Act (OIA) is to make official information increasingly available to the NZ public.

Information Access Commissioners and Ombudsmen from across Australia and New Zealand are urging government agencies to do more to make information available for the benefit of citizens.

Our newest OQR is out. In this issue:

We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.