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See the latest news and announcements.

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  • Ombudsman Quarterly Review Autumn 2021

    News article
    Issue date:

    Our latest OQR is out.

    In this issue:

  • Final opinion on HDC complaints

    News article
    Issue date:

    An opinion by the Chief Ombudsman has found that the handling of three separate complaints by the former Health and Disability Commissioner (HDC) was unreasonable.

  • First full inspection of Māngere Refugee Resettlement Centre

    News article
    Issue date:

    The Chief Ombudsman has released his report on an unannounced inspection of Māngere Refugee Resettlement Centre under the Crimes of Torture Act 1989.

  • Ombudsman marks New Zealand Sign Language Week with new resources

    News article
    Issue date:

    Chief Ombudsman Peter Boshier has released a series of New Zealand Sign Language resources to coincide with the start of New Zealand Sign Language Week 2021, today.

  • UN Resolution will strengthen work in the Pacific, Ombudsman says

    News article
    Issue date:

     

    Work to support and develop integrity institutions across the Pacific will be strengthened by a United Nations Resolution affirming the importance of the Ombudsman role, says Chief Ombudsman Peter Boshier.

  • Integrity doesn’t stop at the border

    News article
    Issue date:
    A Memorandum of Understanding signed this week sets out how the New Zealand and Thai Ombudsmen will work together for good governance, integrity and human rights across the Asia and Pacific regions.
  • Chief Ombudsman releases new case note on chief executive remuneration

    News article
    Issue date:

    The Chief Ombudsman has published a new summary of his investigation into the State Services Commission (SSC)’s decision to withhold information about public service chief executive remuneration.

  • OIA calculator back online

    News article
    Issue date:

    The OIA calculator is back online.

    Thank you for your patience while we addressed the issues in the previous version.

    OIA calculator

  • OIA and LGOIMA requests over the holidays

    News article
    Issue date:
    By law, when you ask an agency for official information they have to respond to your request as soon as reasonably practicable and no later than 20 working days after they got it.
  • OPCAT aged care inspections programme information published

    News article
    Issue date:

    One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.

  • 2018/2019 Annual Report released

    News article
    Issue date:

    Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.

  • New complaints handling research announced

    News article
    Issue date:

    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Changes to the LGOIMA, including ‘working day’ definition

    News article
    Issue date:

    Changes to the Local Government Official Information and Meetings Act 1987 (LGOIMA) which came into effect on 21 March 2019 will affect ‘working day’ calculations for LGOIMA.

  • Message from the Chief Ombudsman - 19 March 2019

    News article
    Issue date:

    Last Friday’s attacks in Christchurch have shaken us all to the core.

    To the people of Christchurch and to all those who have lost loved ones, my thoughts are with you. Kia kaha.

  • New guides – ‘Good government’ withholding grounds

    News article
    Issue date:
    The Chief Ombudsman has published a suite of new guides on the ‘good government’ withholding grounds under the OIA and LGOIMA.