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See the latest news and announcements.

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  • It’s your Right to Know

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    Issue date:

    Today is International Right to Know Day.

    As New Zealand’s Chief Ombudsman, it is one of the most significant dates in my calendar.

  • Final opinion on Taihape Area School’s complaint over its farm

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    Chief Ombudsman Peter Boshier has recommended the Ministry of Education apologise to the Taihape Area School community and board of trustees over its handling of a farm that was bought by the former Taihape College and local community.

  • Ombudsman Quarterly Review Autumn 2021

    News article
    Issue date:

    Our latest OQR is out.

    In this issue:

  • Final opinion on HDC complaints

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    Issue date:

    An opinion by the Chief Ombudsman has found that the handling of three separate complaints by the former Health and Disability Commissioner (HDC) was unreasonable.

  • First full inspection of Māngere Refugee Resettlement Centre

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    The Chief Ombudsman has released his report on an unannounced inspection of Māngere Refugee Resettlement Centre under the Crimes of Torture Act 1989.

  • Ombudsman marks New Zealand Sign Language Week with new resources

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    Issue date:

    Chief Ombudsman Peter Boshier has released a series of New Zealand Sign Language resources to coincide with the start of New Zealand Sign Language Week 2021, today.

  • First children in care case notes published

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    Five case notes published today concern complaints about children in care, and how these were resolved. 

  • New guide on proactive release

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    One of the purposes of the Official Information Act (OIA) is to make official information increasingly available to the NZ public.

  • OPCAT aged care inspections programme information published

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    One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.

  • 2018/2019 Annual Report released

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    Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.

  • Strategic intentions for 2019-23 released

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    The Chief Ombudsman's Strategic Intentions document for 2019-23 has now been released.
  • Chief Ombudsman’s submission on OIA consultation

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    In March, the Ministry of Justice announced a public consultation on matters relating to the Official Information Act.
  • New complaints handling research announced

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    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Free and frank advice and the Official Information Act

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    How do we strike the right balance between enabling confidential consideration of free and frank advice, and enabling the public to access official information to support open government? Chief Ombudsman Peter Boshier discusses in a new Victoria University Policy Quarterly article.
  • New guides – ‘Good government’ withholding grounds

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    Issue date:
    The Chief Ombudsman has published a suite of new guides on the ‘good government’ withholding grounds under the OIA and LGOIMA.