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  • UN Resolution will strengthen work in the Pacific, Ombudsman says

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    Work to support and develop integrity institutions across the Pacific will be strengthened by a United Nations Resolution affirming the importance of the Ombudsman role, says Chief Ombudsman Peter Boshier.

  • New case note—information about COVID-19 clusters

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    The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.

  • New guidance—the OIA’s confidentiality withholding ground

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    The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • New privacy guide and case notes

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    The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • Strategic intentions for 2019-23 released

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    The Chief Ombudsman's Strategic Intentions document for 2019-23 has now been released.
  • Chief Ombudsman’s submission on OIA consultation

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    In March, the Ministry of Justice announced a public consultation on matters relating to the Official Information Act.
  • New complaints handling research announced

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    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.