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See the latest news and announcements.

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  • New guide—The OIA and the Inquiries Act 2013

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    Issue date:

    The Inquiries Act 2013 provided a new framework for the conduct of public and government inquiries into matters of public importance.

    But there has been some uncertainty about how it interacts with the Official Information Act (OIA).

  • Case note on treatment of disabled mother and removal of newborn child

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    Issue date:

    A case note released today looks into a complaint about Child, Youth and Family, which became Oranga Tamariki – Ministry for Children, removing a five-day-old child from their autistic mother.

  • Invitation: disabled people's experiences during COVID-19

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    Issue date:

    The Independent Monitoring Mechanism (IMM) is writing a report about disabled people’s experiences during the COVID-19 emergency.  

  • First children in care case notes published

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    Five case notes published today concern complaints about children in care, and how these were resolved. 

  • New guide on proactive release

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    Issue date:

    One of the purposes of the Official Information Act (OIA) is to make official information increasingly available to the NZ public.

  • Integrity doesn’t stop at the border

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    Issue date:
    A Memorandum of Understanding signed this week sets out how the New Zealand and Thai Ombudsmen will work together for good governance, integrity and human rights across the Asia and Pacific regions.
  • Chief Ombudsman releases new case note on chief executive remuneration

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    Issue date:

    The Chief Ombudsman has published a new summary of his investigation into the State Services Commission (SSC)’s decision to withhold information about public service chief executive remuneration.

  • Our new website is live. Find out what's changed.

    News article
    Issue date:
    Find out what's changed or improved on our new website.
  • New complaints handling research announced

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    Issue date:

    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Free and frank advice and the Official Information Act

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    Issue date:
    How do we strike the right balance between enabling confidential consideration of free and frank advice, and enabling the public to access official information to support open government? Chief Ombudsman Peter Boshier discusses in a new Victoria University Policy Quarterly article.