News

Our latest OQR is out.

In this issue:

An opinion by the Chief Ombudsman has found that the handling of three separate complaints by the former Health and Disability Commissioner (HDC) was unreasonable.

The Chief Ombudsman has begun an investigation into how the Department of Corrections has responded to repeated calls for reforms aimed at improving conditions for prisoners. 

The Chief Ombudsman has released his report on an unannounced inspection of Māngere Refugee Resettlement Centre under the Crimes of Torture Act 1989.

Chief Ombudsman Peter Boshier has released a series of New Zealand Sign Language resources to coincide with the start of New Zealand Sign Language Week 2021, today.

Work to support and develop integrity institutions across the Pacific will be strengthened by a United Nations Resolution affirming the importance of the Ombudsman role, says Chief Ombudsman Peter Boshier.

Chief Ombudsman Peter Boshier today released his latest Official Information Act (OIA) and Local Government Official Information and Meetings Act (LGOIMA) data[1].

Information Access Commissioners and Ombudsmen from across Australia and New Zealand are urging government agencies to do more to make information available for the benefit of citizens.

12 September 2019

An unannounced inspection at Tongariro Prison has found a safe and well-managed prison, with a clear sense of purpose and striving for continuous improvement.

Our newest OQR is out. In this issue:

We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.