News

The complainant was injured at a mine site on 11 April 2018 while doing a demolition job for a mining company. The company notified WorkSafe and advised that the complainant suffered a minor soft tissue injury.

Failure by the Minister for Courts to make and communicate his decision on a request for official information within extended time limit — Ombudsman investigation found a failure to meet statutory obligations imposed by the OIA —appeared contrary to law

A woman who sold her car and left New Zealand in December 2019 found herself at the receiving end of correspondence from a debt collection agency for unpaid toll fees.

The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.

The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.

The OIA says that information must be made available unless there is a good reason not to.

The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.

The OIA says that information must be made available unless there is a good reason not to.

The Inquiries Act 2013 provided a new framework for the conduct of public and government inquiries into matters of public importance.

But there has been some uncertainty about how it interacts with the Official Information Act (OIA).

A case note released today looks into a complaint about Child, Youth and Family, which became Oranga Tamariki – Ministry for Children, removing a five-day-old child from their autistic mother.

The Independent Monitoring Mechanism (IMM) is writing a report about disabled people’s experiences during the COVID-19 emergency.  

We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.