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The Chief Ombudsman has re-set his monitoring programme for prisons and mental health facilities, with targeted inspections starting next week.
The Chief Ombudsman has published a new guide on how to deal with OIA requests for the names and contact details of public sector employees.
Chief Ombudsman Peter Boshier is to begin a series of targeted inspections this week to provide an independent assessment of how secure aged care facilities are responding to COVID-19.
This guide answers questions from agencies and requesters about dealing with official information requests during the COVID-19 emergency. It:
The Chief Ombudsman has provided agencies responsible for places of detention with a set of principles to guide them during the COVID-19 pandemic.
OPCAT inspections and visits during COVID-19 pandemic – update and Statement of Principles
Chief Ombudsman Peter Boshier says all New Zealanders have the right to be treated fairly during the COVID-19 emergency including those under lock and key.
We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.
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