The Ministry of Health needs to urgently improve its oversight of services for people with an intellectual disability and high and complex needs, says Chief Ombudsman Peter Boshier.
The complainant was injured at a mine site on 11 April 2018 while doing a demolition job for a mining company. The company notified WorkSafe and advised that the complainant suffered a minor soft tissue injury.
Failure by the Minister for Courts to make and communicate his decision on a request for official information within extended time limit — Ombudsman investigation found a failure to meet statutory obligations imposed by the OIA —appeared contrary to law
A woman who sold her car and left New Zealand in December 2019 found herself at the receiving end of correspondence from a debt collection agency for unpaid toll fees.
An inspection by the Chief Ombudsman of six secure aged care facilities during COVID-19 Alert Levels 1 and 2 last year has found they were safe and hygienic but a lack of staff was having an impact on services.