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See the latest news and announcements.

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  • Delay in responding to OIA request

    News article
    Issue date:

    The Chief Ombudsman has published a new case note today on an OIA delay complaint.

    Antarctica New Zealand responded to an OIA request well outside the extended deadline, and only after the Chief Ombudsman began an investigation.

  • New case note—Consultation on health and safety plans for Managed Isolation Facility

    News article
    Issue date:

    The Chief Ombudsman has published a case note on his investigation of complaints by Stamford Plaza residents.

  • Ombudsman finds significant gaps in MoH data

    Media release
    Issue date:

    The Chief Ombudsman has identified significant gaps in the Ministry of Health’s collection and use of information about the deaths of people with intellectual disabilities receiving full-time residential support.

  • Disability rights report highlights systemic inequities and opportunities for real change

    Media release
    Issue date:

    A report released today by the New Zealand Independent Monitoring Mechanism (IMM) highlights the need for decisive government action, including stronger laws to protect the rights of disabled people.

  • OIA calculator back online

    News article
    Issue date:

    The OIA calculator is back online.

    Thank you for your patience while we addressed the issues in the previous version.

    OIA calculator

  • New complaints handling research announced

    News article
    Issue date:

    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Hawke’s Bay prisoners’ conditions and treatment improving

    Media release
    Issue date:
    The Chief Ombudsman Peter Boshier says Hawke’s Bay Regional Prison has made significant progress towards improving prisoners’ safety but has been slow to improve conditions for remand and at risk prisoners.
  • Annual Report: Ombudsman having stronger impact than ever

    Media release
    Issue date:
    Chief Ombudsman Peter Boshier has released his Annual Report for 2016/2017, saying it shows his Office is having a greater impact in more areas and on more lives than ever before.