The Ministry of Health needs to urgently improve its oversight of services for people with an intellectual disability and high and complex needs, says Chief Ombudsman Peter Boshier.
An inspection by the Chief Ombudsman of six secure aged care facilities during COVID-19 Alert Levels 1 and 2 last year has found they were safe and hygienic but a lack of staff was having an impact on services.
The Chief Ombudsman Peter Boshier is to conduct a formal investigation into two complaints from Auckland Councillors about the release of the central city stadium reports.
The Office of the Ombudsman will soon be monitoring the treatment of patients in privately run aged care facilities and detainees in court cells, which amounts to a major expansion of the Office's work and mandate. Read the media release and fact sheet.
Chief Ombudsman Peter Boshier has released his Annual Report for 2016/2017, saying it shows his Office is having a greater impact in more areas and on more lives than ever before.