See the latest news and announcements.
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The Chief Ombudsman Peter Boshier says too many New Zealanders are still unaware of their rights to request information from Ministers, government agencies, and councils despite a growing thirst for information by the public.
A new case note illustrates the impact that the Intake and Early Assistance Team can have. This team is the first point of contact for people seeking the Ombudsman’s help.
Chief Ombudsman Peter Boshier has released the latest Official Information Act (OIA) and Local Government Official Information and Meetings Act (LGOIMA) data.
New Australian research has been released into how public organisations manage complaints.
Our latest OQR is out.
In this issue:
The Chief Ombudsman has re-set his monitoring programme for prisons and mental health facilities, with targeted inspections starting next week.
The Chief Ombudsman has published a new guide on how to deal with OIA requests for the names and contact details of public sector employees.
Chief Ombudsman Peter Boshier is to begin a series of targeted inspections this week to provide an independent assessment of how secure aged care facilities are responding to COVID-19.
This guide answers questions from agencies and requesters about dealing with official information requests during the COVID-19 emergency. It:
The Chief Ombudsman has provided agencies responsible for places of detention with a set of principles to guide them during the COVID-19 pandemic.
OPCAT inspections and visits during COVID-19 pandemic – update and Statement of Principles
Chief Ombudsman Peter Boshier says all New Zealanders have the right to be treated fairly during the COVID-19 emergency including those under lock and key.
One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.
Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.
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