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See the latest news and announcements.

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  • UN Resolution will strengthen work in the Pacific, Ombudsman says

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    Work to support and develop integrity institutions across the Pacific will be strengthened by a United Nations Resolution affirming the importance of the Ombudsman role, says Chief Ombudsman Peter Boshier.

  • Latest OIA, LGOIMA data released

    Media release
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    Chief Ombudsman Peter Boshier today released his latest Official Information Act (OIA) and Local Government Official Information and Meetings Act (LGOIMA) data[1].

  • Ombudsman releases access to government information survey

    Media release
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    The Chief Ombudsman Peter Boshier says too many New Zealanders are still unaware of their rights to request information from Ministers, government agencies, and councils despite a growing thirst for information by the public.

  • New case note - early assistance in name change case

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    Issue date:

    A new case note illustrates the impact that the Intake and Early Assistance Team can have. This team is the first point of contact for people seeking the Ombudsman’s help.

  • Latest OIA, LGOIMA data released

    Media release
    Issue date:

    Chief Ombudsman Peter Boshier has released the latest Official Information Act (OIA) and Local Government Official Information and Meetings Act (LGOIMA) data[1].

  • Well-managed complaints increase customer trust: Australian research

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    New Australian research has been released into how public organisations manage complaints.

  • Ombudsman Quarterly Review Winter 2020

    News article
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    Our latest OQR is out.

    In this issue:

  • Our new website is live. Find out what's changed.

    News article
    Issue date:
    Find out what's changed or improved on our new website.
  • Chief Ombudsman: new report ‘wakeup call’ for council leaders

    Media release
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    The Chief Ombudsman says his latest report into official information practice at local authorities is a wakeup call for all council leaders about the importance of an open and transparent workplace culture – and their accountability for achieving that.

  • Next round of LGOIMA practice investigations underway

    Media release
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    Chief Ombudsman Peter Boshier has commenced another round of self-initiated investigations into the official information practices of selected councils.
  • New complaints handling research announced

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    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Hawke’s Bay prisoners’ conditions and treatment improving

    Media release
    Issue date:
    The Chief Ombudsman Peter Boshier says Hawke’s Bay Regional Prison has made significant progress towards improving prisoners’ safety but has been slow to improve conditions for remand and at risk prisoners.
  • PrivacyLive lunchtime forum

    Media release
    Issue date:
    A lively panel discussion on Right to Know Day, Thursday 28 September, will highlight New Zealanders' rights to access government information and personal information about themselves.
  • New Zealand and Australia unite for Right to Know

    Media release
    Issue date:
    Right to Know Day on 28 September highlights your right to access personal and official information.