See the latest news and announcements.
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The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.
The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.
The OIA says that information must be made available unless there is a good reason not to.
The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.
The Chief Ombudsman has published a new case note today on an OIA delay complaint.
Antarctica New Zealand responded to an OIA request well outside the extended deadline, and only after the Chief Ombudsman began an investigation.
The Chief Ombudsman has published a case note on his investigation of complaints by Stamford Plaza residents.
A new case note illustrates the impact that the Intake and Early Assistance Team can have. This team is the first point of contact for people seeking the Ombudsman’s help.
New Australian research has been released into how public organisations manage complaints.
Our latest OQR is out.
In this issue:
Information Access Commissioners and Ombudsmen from across Australia and New Zealand are urging government agencies to do more to make information available for the benefit of citizens.
Our newest OQR is out. In this issue:
We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.
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