See the latest news and announcements.
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The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.
By law, when you ask an agency for official information, they have to respond to your request as soon as reasonably practicable - and no later than 20 working days after they receive it.
The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.
The OIA says that information must be made available unless there is a good reason not to.
The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.
The Chief Ombudsman has published a new case note today on an OIA delay complaint.
Antarctica New Zealand responded to an OIA request well outside the extended deadline, and only after the Chief Ombudsman began an investigation.
The Chief Ombudsman has published a case note on his investigation of complaints by Stamford Plaza residents.
A new case note illustrates the impact that the Intake and Early Assistance Team can have. This team is the first point of contact for people seeking the Ombudsman’s help.
New Australian research has been released into how public organisations manage complaints.
Our latest OQR is out.
In this issue:
Our latest OQR is out. In this issue:
The Independent Monitoring Mechanism (IMM) is made up of the Disabled People’s Organisations’ Coalition, the Human Rights Commission and the Ombudsman.
Some interesting OIA issues are covered in new case notes published by the Chief Ombudsman today.
Parliament has agreed to extend Peter Boshier’s appointment as Chief Ombudsman for another five years.
In the Chamber, the Leader of the House, Chris Hipkins highlighted Mr Boshier’s efforts to resolve complaints in a timely way.
The Chief Ombudsman joins his international counterparts in their call for documentation, preservation and access to information as governments, businesses and citizens deal with the COVID-19 pandemic.
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