See the latest news and announcements.
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The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.
The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.
The OIA says that information must be made available unless there is a good reason not to.
By law, when you ask an agency for official information, they have to respond to your request as soon as reasonably practicable - and no later than 20 working days after they receive it.
The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.
The Chief Ombudsman has published a new case note today on an OIA delay complaint.
Antarctica New Zealand responded to an OIA request well outside the extended deadline, and only after the Chief Ombudsman began an investigation.
The Chief Ombudsman has published a case note on his investigation of complaints by Stamford Plaza residents.
A new case note illustrates the impact that the Intake and Early Assistance Team can have. This team is the first point of contact for people seeking the Ombudsman’s help.
New Australian research has been released into how public organisations manage complaints.
Our latest OQR is out.
In this issue:
The Chief Ombudsman has published a new guide on how to deal with OIA requests for the names and contact details of public sector employees.
This guide answers questions from agencies and requesters about dealing with official information requests during the COVID-19 emergency. It:
The Chief Ombudsman has provided agencies responsible for places of detention with a set of principles to guide them during the COVID-19 pandemic.
OPCAT inspections and visits during COVID-19 pandemic – update and Statement of Principles
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