See the latest news and announcements.
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Our latest OQR is out.
In this issue:
An opinion by the Chief Ombudsman has found that the handling of three separate complaints by the former Health and Disability Commissioner (HDC) was unreasonable.
The Chief Ombudsman has released his report on an unannounced inspection of Māngere Refugee Resettlement Centre under the Crimes of Torture Act 1989.
Chief Ombudsman Peter Boshier has released a series of New Zealand Sign Language resources to coincide with the start of New Zealand Sign Language Week 2021, today.
Work to support and develop integrity institutions across the Pacific will be strengthened by a United Nations Resolution affirming the importance of the Ombudsman role, says Chief Ombudsman Peter Boshier.
A new case note illustrates the impact that the Intake and Early Assistance Team can have. This team is the first point of contact for people seeking the Ombudsman’s help.
New Australian research has been released into how public organisations manage complaints.
Chief Ombudsman Peter Boshier is urging both agencies and people requesting official information to act fairly, reasonably and with understanding during the course of the Coronavirus emergency.
The Chief Ombudsman Peter Boshier has responded to the Government’s decision to raise the COVID-19 Alert Level to 4 by closing his offices in Auckland, Wellington and Christchurch.
The OIA calculator is back online.
Thank you for your patience while we addressed the issues in the previous version.
The Chief Ombudsman has published a new guide in response to questions about the impact of the Parliamentary Privilege Act (PPA) on the OIA.
We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.
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