News

The Chief Ombudsman says overall prisons are taking positive steps to keep coronavirus out but this has come at the expense of some prisoners’ rights.

The Chief Ombudsman is to begin inspections of COVID-19 isolation and quarantine facilities set up for people arriving from overseas.

Five case notes published today concern complaints about children in care, and how these were resolved. 

The Chief Ombudsman says his inspections of mental health facilities during the lockdown shows a good balance is possible between protecting people from COVID 19 and preserving human rights.

One of the purposes of the Official Information Act (OIA) is to make official information increasingly available to the NZ public.

Our latest OQR is out. In this issue:

The Independent Monitoring Mechanism (IMM) is made up of the Disabled People’s Organisations’ Coalition, the Human Rights Commission and the Ombudsman.

Some interesting OIA issues are covered in new case notes published by the Chief Ombudsman today.

Parliament has agreed to extend Peter Boshier’s appointment  as Chief Ombudsman for another five years.

In the Chamber, the Leader of the House, Chris Hipkins highlighted Mr Boshier’s efforts to resolve complaints in a timely way.

The Chief Ombudsman joins his international counterparts in their call for documentation, preservation and access to information as governments, businesses and citizens deal with the COVID-19 pandemic.  

We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.