News

Rongo kōrero

See the latest news and announcements. 

  • New case note—information about COVID-19 clusters

    News article
    Issue date:

    The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.

  • Mental health units not to be used for long term accommodation, says Ombudsman

    Media release
    Issue date:

    The Chief Ombudsman today released a report identifying another mental health unit in the Auckland region in which people are staying longer than clinically needed.

  • OIA and LGOIMA requests over the holidays

    News article
    Issue date:

    By law, when you ask an agency for official information, they have to respond to your request as soon as reasonably practicable - and no later than 20 working days after they receive it.

  • New guidance—the OIA’s confidentiality withholding ground

    News article
    Issue date:

    The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • New privacy guide and case notes

    News article
    Issue date:

    The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • Ombudsman releases access to government information survey

    Media release
    Issue date:

    The Chief Ombudsman Peter Boshier says too many New Zealanders are still unaware of their rights to request information from Ministers, government agencies, and councils despite a growing thirst for information by the public.

  • New case note - early assistance in name change case

    News article
    Issue date:

    A new case note illustrates the impact that the Intake and Early Assistance Team can have. This team is the first point of contact for people seeking the Ombudsman’s help.

  • Latest OIA, LGOIMA data released

    Media release
    Issue date:

    Chief Ombudsman Peter Boshier has released the latest Official Information Act (OIA) and Local Government Official Information and Meetings Act (LGOIMA) data[1].

  • Well-managed complaints increase customer trust: Australian research

    News article
    Issue date:

    New Australian research has been released into how public organisations manage complaints.

  • Ombudsman Quarterly Review Winter 2020

    News article
    Issue date:

    Our latest OQR is out.

    In this issue:

  • Review of OIA practices announced

    Media release
    Issue date:
    On 17 December 2014, the Chief Ombudsman commenced a wide-ranging review of Official Information Act (OIA) practices in the public sector.