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  • Delay in responding to OIA request

    News article
    Issue date:

    The Chief Ombudsman has published a new case note today on an OIA delay complaint.

    Antarctica New Zealand responded to an OIA request well outside the extended deadline, and only after the Chief Ombudsman began an investigation.

  • New case note—Consultation on health and safety plans for Managed Isolation Facility

    News article
    Issue date:

    The Chief Ombudsman has published a case note on his investigation of complaints by Stamford Plaza residents.

  • New complaints handling research announced

    News article
    Issue date:

    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Hawke’s Bay prisoners’ conditions and treatment improving

    Media release
    Issue date:
    The Chief Ombudsman Peter Boshier says Hawke’s Bay Regional Prison has made significant progress towards improving prisoners’ safety but has been slow to improve conditions for remand and at risk prisoners.
  • Review of OIA practices announced

    Media release
    Issue date:
    On 17 December 2014, the Chief Ombudsman commenced a wide-ranging review of Official Information Act (OIA) practices in the public sector.