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Five case notes published today concern complaints about children in care, and how these were resolved.
One of the purposes of the Official Information Act (OIA) is to make official information increasingly available to the NZ public.
The OIA calculator is back online.
Thank you for your patience while we addressed the issues in the previous version.
One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.
Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.
We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.
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