News

Rongo kōrero

See the latest news and announcements. 

  • Ombudsman Quarterly Review Autumn 2021

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    Our latest OQR is out.

    In this issue:

  • Final opinion on HDC complaints

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    An opinion by the Chief Ombudsman has found that the handling of three separate complaints by the former Health and Disability Commissioner (HDC) was unreasonable.

  • First full inspection of Māngere Refugee Resettlement Centre

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    The Chief Ombudsman has released his report on an unannounced inspection of Māngere Refugee Resettlement Centre under the Crimes of Torture Act 1989.

  • Ombudsman marks New Zealand Sign Language Week with new resources

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    Chief Ombudsman Peter Boshier has released a series of New Zealand Sign Language resources to coincide with the start of New Zealand Sign Language Week 2021, today.

  • New case note—information about COVID-19 clusters

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    The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.

  • New guidance—the OIA’s confidentiality withholding ground

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    The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • OIA and LGOIMA requests over the holidays

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    By law, when you ask an agency for official information, they have to respond to your request as soon as reasonably practicable - and no later than 20 working days after they receive it.

  • New privacy guide and case notes

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    The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • OIA and LGOIMA requests over the holidays

    News article
    Issue date:
    By law, when you ask an agency for official information they have to respond to your request as soon as reasonably practicable and no later than 20 working days after they got it.
  • OPCAT aged care inspections programme information published

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    One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.

  • 2018/2019 Annual Report released

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    Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.

  • Thanks to those helping make disability rights real

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    With our Independent Monitoring Mechanism partners, we have just finished gathering your input on the state of disability rights in Aotearoa New Zealand.
  • New whistleblowing guide for agencies and submission on Protected Disclosures Act consultation

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    Today the Chief Ombudsman published a new guide for agencies on whistleblowing and his submission to the State Services Commission consultation on the Protected Disclosures Act (PDA).
  • New Opinion published

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    The Chief Ombudsman Peter Boshier has published his findings on a case referred to during parliamentary question time last week.
  • Your OIA rights and responsibilities – now and in the future

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    On 13 July, Chief Ombudsman Peter Boshier addressed around 800 delegates at the New Zealand School Trustees Association’s annual conference.
  • New complaints handling research announced

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    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • New guides – ‘Good government’ withholding grounds

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    The Chief Ombudsman has published a suite of new guides on the ‘good government’ withholding grounds under the OIA and LGOIMA.