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See the latest news and announcements.

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  • Ombudsman Quarterly Review Autumn 2020

    News article
    Issue date:

    Our latest OQR is out. In this issue:

    how our Office responded to lockdown COVID-19 inspections of prisons and care homes complaints resolution—avoiding a backlog Chief Ombudsman’s term renewed.
  • Independent oversight to ensure the rights of disabled people are upheld during the COVID-19 pandemic

    News article
    Issue date:

    The Independent Monitoring Mechanism (IMM) is made up of the Disabled People’s Organisations’ Coalition, the Human Rights Commission and the Ombudsman.

  • New case notes released today

    News article
    Issue date:

    Some interesting OIA issues are covered in new case notes published by the Chief Ombudsman today.

  • Chief Ombudsman’s term extended for five years

    News article
    Issue date:

    Parliament has agreed to extend Peter Boshier’s appointment  as Chief Ombudsman for another five years.

    In the Chamber, the Leader of the House, Chris Hipkins highlighted Mr Boshier’s efforts to resolve complaints in a timely way.

  • COVID-19: The duty to document does not cease in a crisis, it becomes more essential

    News article
    Issue date:

    The Chief Ombudsman joins his international counterparts in their call for documentation, preservation and access to information as governments, businesses and citizens deal with the COVID-19 pandemic.  

  • New complaints handling research announced

    News article
    Issue date:

    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Hawke’s Bay prisoners’ conditions and treatment improving

    Media release
    Issue date:
    The Chief Ombudsman Peter Boshier says Hawke’s Bay Regional Prison has made significant progress towards improving prisoners’ safety but has been slow to improve conditions for remand and at risk prisoners.
  • Free and frank advice and the Official Information Act

    News article
    Issue date:
    How do we strike the right balance between enabling confidential consideration of free and frank advice, and enabling the public to access official information to support open government? Chief Ombudsman Peter Boshier discusses in a new Victoria University Policy Quarterly article.
  • PrivacyLive lunchtime forum

    Media release
    Issue date:
    A lively panel discussion on Right to Know Day, Thursday 28 September, will highlight New Zealanders' rights to access government information and personal information about themselves.
  • New Zealand and Australia unite for Right to Know

    Media release
    Issue date:
    Right to Know Day on 28 September highlights your right to access personal and official information.
  • Review of OIA practices announced

    Media release
    Issue date:
    On 17 December 2014, the Chief Ombudsman commenced a wide-ranging review of Official Information Act (OIA) practices in the public sector.