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See the latest news and announcements.

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  • New case note—information about COVID-19 clusters

    News article
    Issue date:

    The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.

  • Mental health units not to be used for long term accommodation, says Ombudsman

    Media release
    Issue date:

    The Chief Ombudsman today released a report identifying another mental health unit in the Auckland region in which people are staying longer than clinically needed.

  • New guidance—the OIA’s confidentiality withholding ground

    News article
    Issue date:

    The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • New privacy guide and case notes

    News article
    Issue date:

    The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • Right to know essential to democracy in a digital world

    Media release
    Issue date:
    Information Access Commissioners and Ombudsmen from across Australia and New Zealand are urging government agencies to do more to make information available for the benefit of citizens.
  • International Right To Know Day coming up on 28 September

    News article
    Issue date:

    Information Access Commissioners and Ombudsmen from across Australia and New Zealand are urging government agencies to do more to make information available for the benefit of citizens.

  • Inspection finds Tongariro Prison ‘safe, well managed’

    Media release
    Issue date:
    Inspection finds Tongariro Prison ‘safe, well managed’

    12 September 2019

    An unannounced inspection at Tongariro Prison has found a safe and well-managed prison, with a clear sense of purpose and striving for continuous improvement.

  • Ombudsman Quarterly Review - Winter 2019

    News article
    Issue date:

    Our newest OQR is out. In this issue:

  • Latest OIA, and first set of LGOIMA data, released by the Ombudsman

    Media release
    Issue date:
    The Chief Ombudsman Peter Boshier has released his latest OIA data, and, for the first time, the equivalent data for the LGOIMA.
  • New complaints handling research announced

    News article
    Issue date:

    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Hawke’s Bay prisoners’ conditions and treatment improving

    Media release
    Issue date:
    The Chief Ombudsman Peter Boshier says Hawke’s Bay Regional Prison has made significant progress towards improving prisoners’ safety but has been slow to improve conditions for remand and at risk prisoners.
  • Free and frank advice and the Official Information Act

    News article
    Issue date:
    How do we strike the right balance between enabling confidential consideration of free and frank advice, and enabling the public to access official information to support open government? Chief Ombudsman Peter Boshier discusses in a new Victoria University Policy Quarterly article.
  • PrivacyLive lunchtime forum

    Media release
    Issue date:
    A lively panel discussion on Right to Know Day, Thursday 28 September, will highlight New Zealanders' rights to access government information and personal information about themselves.
  • New Zealand and Australia unite for Right to Know

    Media release
    Issue date:
    Right to Know Day on 28 September highlights your right to access personal and official information.
  • Review of OIA practices announced

    Media release
    Issue date:
    On 17 December 2014, the Chief Ombudsman commenced a wide-ranging review of Official Information Act (OIA) practices in the public sector.